We are open to serve you, answer questions or schedule an appointment during the following hours:

  • Monday: 8:00 a.m. – 5:00 p.m.
  • Tuesday: 8:00 a.m. – 5:00 p.m.
  • Wednesday: 8:00 a.m. – 5:00 p.m.
  • Thursday: 8:00 a.m. – 5:00 p.m.
  • Friday: 8:00 a.m. – 12:00 p.m.

Our Mission

Our mission is to be simply the best orthodontic practice. We are committed to being an enthusiastic team, excited about caring for our patients and producing beautiful smiles. Our patients’ emotional and physical well-being is our number one priority, and we will strive every day to make it fun for them as well as safe and rewarding. We will always treat our patients and their families with utmost respect and tact. We will be clear in our communications regarding treatment and finances. At Mockaitis Orthodontics, your smile is our specialty!


We offer care by appointment only. If you wish to make an appointment, including complimentary evaluations, please call our office during the above working hours, and we will be more than happy to assist you. We work hard to accommodate all of our patients’ busy schedules and offer a scheduling system that allows for appointments before or after school or during lunch periods. Longer appointments may need to be scheduled during school and work hours.

Late Arrivals

It is possible, however, that your appointment may need to be rescheduled if you arrive late. This ensures that Dr. Mockaitis and his team have enough time to complete all scheduled procedures properly. Our “on-time” philosophy is a way that we show our respect for our patients’ time.

Cancellations and Missed Appointments

Missed appointments can extend the duration of your treatment. We understand unavoidable circumstances arise and you may need to reschedule. Please call us at least 24 hours in advance. Note that “prime-time” appointments may be fully booked, and rescheduling could result in a weekday appointment during school hours.

Emergency Information

If you are in discomfort or have a broken appliance, please contact our office immediately to schedule a repair appointment, which are typically held in the mornings. Follow all dietary instructions to avoid damage to your braces. For more information, refer to the American Association of Orthodontists (AAO) Emergency Flyer available on our website.

For more details, please visit our website or contact our office directly. We are here to assist you.

Charlotte Hours:
Monday - Thursday: 8am - 5pm
Friday: 8am - 12pm
Saturday - Sunday: Closed
Shelby Hours:
Monday-Thursday: 8am - 5pm
Friday - Sunday: Closed